We want you to be fully satisfied with your purchase. If you receive a defective, damaged, or incorrect item, we will gladly assist you with a return and refund.

1. Return Eligibility

  • Returns are only accepted for items that are defective, damaged, or incorrect upon delivery.

  • Items must be in their original, unused condition with all original packaging, tags, and accessories.

  • We do not accept returns for:

    • Items damaged due to misuse or improper handling.

    • Items that have been used, washed, or altered in any way.

    • Change of mind or personal preference.

2. Return Process

  • Step 1: Contact us at [email protected] within 7 days of receiving your order.

  • Step 2: Provide the following details:

    • Order number

    • Clear photos of the defective, damaged, or incorrect item

    • A brief description of the issue

  • Step 3: Once approved, we will arrange a return pickup at your location.

  • Step 4: The item will be inspected upon return. If it meets the eligibility criteria, a refund will be processed.

3. Refund Process

  • Refunds are issued only for defective or incorrect items.

  • Refunds will be provided in cash upon pickup of the returned item.

  • No refunds will be given for refused Cash on Delivery (COD) orders.

  • If a return request does not meet our eligibility criteria, it will not be processed.

4. Exchange Policy

  • We do not offer direct exchanges. If you need a different item, you must place a new order.

5. Cancellation Policy

  • Orders can be canceled before they are shipped by contacting us at [email protected].

  • Once an order has been shipped, it cannot be canceled and must be processed as a return (if eligible).

For any questions, feel free to reach out to [email protected].